We are committed to protecting and respecting your privacy. This policy (together with our website terms and conditions of use and any other documents referred to) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purposes of the Data Protection Act 1998 and any successor legislation (including the General Data Protection Regulation 2016) (the "Act") the data controller is Lunn Groves Solicitors Sterling House 158 Hagley Road Stourbridge West Midlands West Midlands DY8 2JL


Information we may collect from you


We may collect and process the following data about you and your computer (via use of "cookies", see below). This includes information that you provide(if applicable) in filling out forms on or contacting us through www.lunngroves.co.uk (our site). This includes (by way of example) information provided when you submit an enquiry or feedback or request an appointment or call back, when you book an event with us, when you submit your CV or a job application back to us or otherwise request our service. If you contact us we may keep a record of that correspondence.


Where we store your personal data

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). By submitting your personal data you agree to this transfer, storing or processing. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.  We will take reasonable technical care and precautions to prevent loss, misuse or adulteration of your personal information.  The transmission of information via the internet is not necessarily secure. We shall at all times endeavour to protect your personal data but we cannot guarantee the security of your data transmitted to our site, any transmission is therefore at your own risk. Once in receipt of such data, we shall use strict procedures to try and prevent unauthorised access to it. We use information held about you in the following ways:

  • to provide you with any information you request
  • to ensure that content from our site is presented in the most effective manner for you and your computer
  • to provide you with information which we feel may be of interest to you or where you have consented to be contacted by us for such purposes
  • to carry out our obligations arising from any contract entered into between you and us
  • to allow you to participate in any interactive features of our service when you choose to do so
  • to notify  you about changes to our service
  • to provide you with any products or services you request
  • We may also use your data to provide you with information about events and services which may be of interest to you and we may contact you about these by way of post, telephone or email. If you do not want us to use your data in this way, please immediately contact us. If you engage us to provide legal services for you , we may need to confirm your identity to comply with any money laundering regulations from time to time.  We may use credit databases to do this.  Further information is set out in our standard terms and conditions of business and letter of engagement.  You expressly consent to our use of any information given in an application for a job with us to assess your application.

Disclosure of your information

We may disclose your personal information to any member of our firm.  We may disclose your personal information to third parties:

  • in the event that we sell or buy any business or asset, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
  • if Lunn Groves or substantially all of its assets are acquired by a third party, personal data held by it about its clients will be one of the transferred assets
  • in relation to invitations to joint events, seminars and talks
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms of engagement and other agreement
  • to protect the rights, property, or safety of Lunn Groves, our clients or others.  This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction
  • to any third parties whom we engage to provide services to us, for example, our supplier of outsourced accounting services.

Your rights

Our site may, from time to time, contain links to and from third party websites.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept responsibility for these policies.  Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you.  Your right of access can be exercised in accordance with the Act.  Any access request may be subject to a fee of £10.00 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.

Cookies

Please note that we may also collect information about your computer by using a cookie file which is stored on the hard drive of your computer. A cookie consists of information sent by a web server to a web browser and is stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. This information can be used to analyse the use of our website and  prepare reports. We use BT at this time to provide this service and BT will therefore store this information, please refer to BT's own website for its privacy policy. Most browsers allow you to refuse to accept cookies, for example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy" and then selecting "Block all cookies" using the sliding scale selector. Using such mechanism may, however, have a negative impact on your ability to access and use many websites including this site.

Contact

Please contact us if you have any questions, comments and requests regarding this privacy policy.